Professional Training of Six Sigma Green Belt

Categories: Engineering
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About Course

The Six Sigma Green Belt certification is a professional credential that signifies proficiency in the Six Sigma methodology, a set of techniques and tools for process improvement. Green Belts play a critical role in enhancing the quality and efficiency of organizational processes. They work under the guidance of Black Belts to implement Six Sigma projects and contribute to continuous improvement efforts.

What Will You Learn?

  • In this course you will learn :
  • • INTRODUCTION TO SIX SIGMA
  • • DEFINE I – THE VALUE STREAM
  • • DEFINE II – VOICE OF THE CUSTOMER
  • • MEASURE I
  • • MEASURE II – CHARTING PROCESS BEHAVIOR
  • • ANALYZE I – POSSIBLE ROOT CAUSE
  • • ANALYZE II – HYPOTHESIS TESTING
  • • ANALYZE III – DOE

Course Content

Introduction to Six Sigma
Six Sigma is a data-driven methodology aimed at improving the quality and efficiency of processes within an organization. It was developed by Motorola in the mid-1980s as a way to reduce defects and improve overall performance. The name "Six Sigma" refers to the statistical concept of achieving near-perfect quality, with only 3.4 defects per million opportunities.

Define I – The Value Stream in Six Sigma Green Belt
The "Define" phase is the first step in the DMAIC (Define, Measure, Analyze, Improve, Control) framework of Six Sigma. This phase focuses on identifying and outlining the problem or improvement area, establishing project goals, and defining the value stream. The value stream represents all the activities, both value-added and non-value-added, that are necessary to bring a product or service from conception to delivery.

Define II – Voice of the Customer in Six Sigma Green Belt
The "Define" phase of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) framework includes a crucial step: understanding the Voice of the Customer (VOC). The VOC represents the needs, expectations, preferences, and feedback of customers regarding a product or service. Capturing and analyzing the VOC ensures that Six Sigma projects are aligned with customer requirements, leading to improved satisfaction and loyalty.

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