Course Content
Solar Power Plants
Solar power plants are facilities designed to convert sunlight into electricity on a large scale. They play a crucial role in renewable energy generation and contribute significantly to reducing greenhouse gas emissions.
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Types of Solar Power Plants
00:00
Key Components
00:00
Installation and Operation
00:00
Economic and Environmental Impact
00:00
Challenges and Future Outlook
00:00
Contractual Issues in the Power Sector
Sales professionals in the power sector often deal with complex contractual agreements due to the nature of the products and services involved, such as large-scale power generation equipment, maintenance services, and energy contracts
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Key Contractual Issues
00:00
Best Practices for Sales Professionals
00:00
Sales Concepts in the Power Sector
Sales professionals in the power sector face unique challenges and opportunities due to the complexity of power generation, transmission, and distribution systems. Understanding key sales concepts tailored to this sector is crucial for effectively engaging with clients and closing deals.
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Understanding the Market
00:00
Solution Selling
00:00
Relationship Management
00:00
Negotiation Skills
00:00
Sales Process Management
00:00
Ethical Considerations
00:00
Professional Training for Sales Professionals & Sales Engineers in the Power Sector
About Lesson

Relationship Management

3.1. Building Trust

Definition

  • Credibility: Establishing credibility through consistent, reliable interactions and delivering on promises.
  • Transparency: Being transparent about pricing, capabilities, and potential challenges.

Application

  • Long-Term Relationships: Fostering long-term relationships with clients by providing exceptional service and support.
  • Client Engagement: Regularly engaging with clients through updates, reviews, and feedback sessions.

3.2. Customer Service

Definition

  • Pre-Sales Support: Offering support during the sales process, including consultations, proposals, and demonstrations.
  • Post-Sales Support: Providing ongoing support and service after the sale, including installation, maintenance, and troubleshooting.

Application

  • Service Excellence: Ensuring high standards of service to enhance client satisfaction and loyalty.
  • Problem Resolution: Addressing any issues or concerns promptly and effectively.
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